Opening times
- Appointments: Monday - Friday : 9:00 am - 5:00 pm
- Telephone: Monday - Friday : 12:00 am - 12:00 am
The Primary Care Mental Health Practitioner Team supports adults experiencing common mental health difficulties that do not require specialist secondary mental health services. The team works with you to understand your needs and help you access the right support.
Appointments can take place at home, in a clinic, at your GP surgery or by telephone where appropriate.
• Adults aged 18 and over.
• People experiencing common mental health difficulties who have been referred by a healthcare professional.
• Mental health assessments.
• Advice and short-term support.
• Help to find the most appropriate service for your needs.
• Support for people who may find it difficult to access services.
• Medication advice and reviews where appropriate.
• Employment support to help you find or stay in work.
• Peer support from people with lived experience.
• Crisis or emergency mental health support.
• Mental health diagnosis.
| Category | Notes | Yes / No |
| Self Help | including guided self-help e.g. recovery college. | yes |
| Community Based | GP practices, primary care team, live well social prescribing, Voluntary and community sector support. | yes |
| Professional Referral | further info about local clinical teams, accessed by professional referral (SPA, info on CORE AND ENHANCED, IHBT MH Teams). | no |
The team will make reasonable adjustments wherever possible to help you access the service. Please let them know if you have any additional needs.
You will usually be offered an assessment within 2–4 weeks of your referral.
Professional referral only, usually from a GP or VCSE organisation.
During your appointment you and a member of our team will have a chat. This helps paint a picture of you as a whole person and your individual needs. You will have the time in this appointment to explain how you are truly feeling. This will help both you and the team create the most suitable support plan. As part of the chat, you’ll complete some questionnaires to help build this picture.
Here are some examples of things we’ll discuss together
We’ll find out more about your social situation – your finances, housing, family and friends’ network.› We’ll ask about your personal mental health history.› What’s worked or hasn’t worked for you in the past.› Your goals and what you want to achieve.› The things you enjoy doing and the opportunities in your local community.
The team works closely with GPs, the Single Point of Access (SPA), Turning Point Talking Therapies, Social Care and Connecting Care to make sure you receive the most appropriate support.
If another service would better meet your needs, the team will help you access the most appropriate local mental health or wellbeing support.