Opening times / out of hours opening
- Monday - Friday : 9:00 am - 4:00 pm
The primary care mental health team provide advice and support to people experiencing a mental health problem that does not require secondary care mental health input. The team work proactively with service users who experience barriers which may impact engagement, or that may require outreach to their home due to physical/mental health reasons.
18+
The primary care mental health team provide an initial assessment for service users presenting with common mental health needs. We can signpost them to the most appropriate care or provide brief interventions when this is appropriate. The majority of assessments take place in the service user’s home, but they may also be in a clinic setting, such as Drury Lane/Baghill House, or a GP surgery.
When requested, we can complete assessments by telephone. Where possible family members or carers will be encouraged to participate if we have the service user’s consent.
The team consists of:
| Category | Notes | Yes / No |
| Self Help | including guided self-help e.g. recovery college. | yes |
| Community Based | GP practices, primary care team, live well social prescribing, Voluntary and community sector support. | yes |
| Professional Referral | further info about local clinical teams, accessed by professional referral (SPA, info on CORE AND ENHANCED, IHBT MH Teams). | no |
Please inform us of any reasonable adjustments you may require in order for us to best facilitate this.
Approx 2/4 weeks for assessment
Professional referrals only
During your appointment you and a member of our team will have a chat. This helps paint a picture of you as a whole person and your individual needs. You will have the time in this appointment to explain how you are truly feeling. This will help both you and the team create the most suitable support plan. As part of the chat, you’ll complete some questionnaires to help build this picture.
Here are some examples of things we’ll discuss together
We’ll find out more about your social situation – your finances, housing, family and friends’ network.› We’ll ask about your personal mental health history.› What’s worked or hasn’t worked for you in the past.› Your goals and what you want to achieve.› The things you enjoy doing and the opportunities in your local community.
GP’s, Single Point of Access (SPA) Turning Point Talking Therapy, Social Care, Connecting Care.
Yes